Safety Protocols

In order to keep our patients, their families, and our community safe, we have updated our appointment protocols.

Beginning Monday, February 14, 2022:

  • We are inviting two people to accompany their pet into our hospital for appointments.
  • Upon arrival, please remain in your vehicle and give us a call at (540) 434-3903.
  • We recommend you wear a mask over your mouth and nose when interacting with our team and when entering the building, we are recommending our team wear a mask as well.
  • Upon completion of the doctor’s examination of your pet, the hospital team will advise you on checking out and exiting the hospital.
  • Our team disinfects our exam rooms after every appointment and the lobby area is disinfected continuously throughout the day.
  • Food and prescription pick-up, as well as pet drop-off, will be handled inside the hospital during our normal hours of operation.
  • Curbside appointments will be accommodated upon request if you are uncomfortable accompanying your pet inside, please let us know when you check in.

As always, the health of our patients is our top priority, please reach out to us if you have any questions (540) 434-3903.

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Why Trust Us?

  • Advocates of Reduced Fear Vet Visits
    Heartland has launched a "Reduced Fear Initiative" to minimize the stress and fear that comes with a looming visit to the vet. This not only increases your pet's overall health but minimizes your stress as well.
  • Quality Veterinary Care
    Our state-of-the-art facility has a full in-house laboratory, pharmacy, surgery and laser technology that allows our dedicated staff to practice a wide variety of services for your pet family.
  • Convenient Medication Delivery
    Spend more time with pets and family! ​You can shop our online store to have your medication mailed. Orders generally ship directly to you within 3-5 business days.
  • Supporter of Preventative and Wellness Care
    We want to prevent your pets from any major setbacks in life. It is important that they routinely get checked and cared for to avoid any surprises. We will help educate you on how to make this happen!
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  • “Dr. Brian was great.”

    - John A.

  • “Everybody there makes you feel like your pet is the most important one there.”

    - Tammy S.

  • “The staff at heartland is compassionate, takes time to make sure you have your questions answered, and has been flexible when we aren't comfortable with the first option.”

    - Tammy H.